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O-Points FAQ
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Collect O-Points
When you order non-bulk items (499ml and below) from ODORE online shop, you will receive O-Points.
O-Points are equivalent to a 10% discount on the value of your current online order.
O-Points are automatically redeemed on your subsequent online order of non-bulk items.
O-Points are valid for three (3) months from date of your current online order.
To monitor your O-Points, after you made your first online order, an online page will automatically be created for you, and will be protected by a password. The link to your online page and your password will be separately sent to you via SMS or email.
Your online page will show the history of your online orders, O-Points received, and O-Points redeemed.
For more information, please refer to FAQ below.
If you still have queries, please contact us anytime for clarifications.
Thank you.
ODORE Pte Ltd
O-Points FAQ
Q: Will I get O-Points for any online orders?
A: You will receive O-Points only for online orders of non-bulk items (499ml and below). O-Points are not applicable for online orders of bulk items (500ml and above).
Q: Is there an expiry date for my O-Points?
A: Yes, please make your next online order of non-bulk items within three (3) months of receiving your O-Points.
Q: How do I redeem my O-Points?
A: Your O-Points (if valid) will automatically be redeemed prior to order payment.
Q: May I redeem my O-Points on the same day?
A: No. O-Points may only be redeemed for your subsequent online orders (of non-bulk items).
Q: Can I redeem O-Points on other e-commerce sites?
A: No. O-Points can only be redeemed for online orders from ODORE online shop.
Q: Is my online page name case sensitive?
A: No.
Q: Is my password case sensitive?
A: Yes.
Q: Can I change my online page name and password?
A: Yes. Please message or email to us your preferred page name and/or password. When change(s) are implemented, you will receive a confirmation message or email from us.