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ODORE O-Points FAQs

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Bulk Orders

Collect O-Points

When you order non-bulk items (499ml and below) from ODORE online shop, you will receive O-Points.

O-Points are equivalent to a 10% discount on the value of your current online order.

O-Points are automatically redeemed on your subsequent online order of non-bulk items.

O-Points are valid for three (3) months from date of your current online order.

To monitor your O-Points, after you made your first online order, an online page will automatically be created for you, and will be protected by a password. The link to your online page and your password will be separately sent to you via SMS or email.

Your online page will show the history of your online orders, O-Points received, and O-Points redeemed.

For more information, please refer to FAQ below.

 

If you still have queries, please contact us anytime for clarifications.

Thank you.

ODORE Pte Ltd

O-Points FAQ

Q:  Will I get O-Points for any online orders?

A:  You will receive O-Points only for online orders of non-bulk items (499ml and below). O-Points are not applicable for online orders of bulk items (500ml and above).

Q:  Is there an expiry date for my O-Points?

A:  Yes, please make your next online order of non-bulk items within three (3) months of receiving your O-Points.

Q:  How do I redeem my O-Points?

A:  Your O-Points (if valid) will automatically be redeemed before you make payment for your order. You need not do anything. You just have to wait for us to text you how much you need to pay for your order.

Q:  May I redeem my O-Points on the same day?

A:  No. O-Points may only be redeemed for your subsequent online orders (of non-bulk items).

Q:  Can I redeem O-Points on other e-commerce sites?

A:  No. O-Points can only be redeemed for online orders from ODORE online shop.

Q:  Is my online page name case sensitive?

A:  No.

Q:  Is my password case sensitive?

A:  Yes.

Q:  Can I change my online page name and password?

A:  Yes. Please message or email to us your preferred page name and/or password. When change(s) are implemented, you will receive a confirmation message or email from us.